Wayne Hayes – Page 3 – Wolk Technology

AWS Operational Excellence Pillar: What’s New?

In mid-2020, AWS released an update for the Operational Excellence pillar, which improved the guidance offered concerning organisation methods and culture and creating an operating model.

The newly updated Operational Excellence pillar now has a new section entirely devoted to team members, teams, and organisation.

What is Organisational Culture?
The organisational culture of your company is how you structure your teams, including creating a clear order of superiority, plans for emergencies, and a clear path of communication.

The AWS Well-Architected Program has updated its Operational Excellence pillar to provide clearer guidance for companies on how to create an effective organisational culture.

By following the new guidelines, you can improve your bottom line.

How to Structure Your Business Using AWS
To create an optimised organisational culture, follow the steps AWS has outlined. First, you must create an explicit order of command in your organisation. It’s essential that everyone knows to whom they report and who they are in charge of.

Next, choose an operating model. There are many options available, and you may want to use different models depending on the department. To choose the best model, AWS recommends using a chart that analyses the operations and engineering of your platform or infrastructure and your applications.

Through this chart, you can determine which teams are responsible for what and if some areas require multiple teams’ attention.

Clearly defining who is responsible for certain areas improves your bottom line since it reduces the need for team members to ask for direction.

Improving Your Business With Organisational Structure
The recent additions to the operational pillar focus on improving your business through a structure that receives its guidance from the top level. Called executive sponsorship, this concept means that the executives of an organisation sets goals and evaluates the organisation’s success.

However, it also means that those in charge must advocate for and implement the use of AWS best practices. The entire company should follow these best practices, with a clear structure known to all team members.

The new changes also focus on receiving a diversity of opinions. Although the direction should always come from the top down, your business can benefit from communicating with team members of all levels. Ask them if changes could improve their reliability or productivity or if they have any complaints about the system.

Improve Your Business With WOLK
As a recognised AWS Well-Architected Framework partner, WOLK offers reviews to ensure your company is compliant with all five pillars of the Framework. If we find any discrepancies, we can provide solutions to improve your business with AWS.

Call us today on 03 8669 1414 to arrange your free initial consultation.

Detecting Security Problems Using AWS

AWS is a subsidiary of Amazon providing cloud-based computing platforms. WOLK is certified to provide AWS Well-Architected Reviews. WOLK can track your IT performance around the clock to tackle any interruptions before they impact your business. Detecting security problems is critical to the success of your business.

AWS Well-Architected framework operates on the five pillars of Operation Excellence, Security, Reliability, Performance Efficiency, and Cost Optimisation. Security, the second pillar of AWS, refers to protecting your data, systems and assets. Before you architect a workload, security practices must be in place.

What does it mean to architect a workload? A workload refers to a collection of data and code that are integral to a business that will be planned, devised and scaled in a way that meets guidelines set out by Amazon. The AWS cloud executes an automated response to security issues.

Security: The Second Pillar

Within the pillar of security, seven design concepts can strengthen the security of AWS systems.

1. Implement a strong identity foundation means you should eliminate the use of long-term static credentials. Ensure there is a separation of duty when it comes to authorised personnel for interaction with AWS systems.

2. Keep people away from data suggests that you mitigate the risk for human error by reducing or eliminating manual processing of data. Use the automated tools available instead.

3. Prepare for security events by acting out simulated response situations.

4. Protect data in transit and at rest by organising it via levels of sensitivity. Use access control and encryptions for additional protection.

5. Automate security best practices to acquire a quicker response time when a security threat is detected.

6. Apply security at all layers by using multiple security controls.

7. Enable traceability by tracking changes in real-time so you can take action immediately if a security threat is detected.

Your security comprises five core components:

● Identity and access management
● Detection
● Infrastructure protection
● Data protection
● Incident response

Detecting Security Problems

Detection is critical in enabling you to identify a security threat or misbehaviour. Detective mechanisms are part of the threat identification and response effort and can include elements like analysing logs from your workload.

Performing vulnerability management is vital in detecting security problems promptly. Scan for vulnerabilities in your digital infrastructure by using a third party static code analysis tool or a third party dependency checking tool.

Validating the integrity of your software can also help in detecting security problems. To do this, you’ll want to implement mechanisms that confirm software, code and libraries that are part of the workload are from a trusted source.

Identify Your Areas of Risk

WOLK is a leading partner of the AWS Well-Architected Review Program and can provide a review that identifies high-risk items for your company. You’ll receive an AWS service credit that will cover the majority of high-risk items during the remediation stage.

Creating foundations with AWS

The third pillar of AWS’s Well-Architected Framework is Reliability. A workload or company that only works some of the time causes delays in production, problems with security, and an overall reduction in revenue.

The Reliability pillar has four best practices to help your workload run without issue all the time. The first of the best practices, Foundations, deals with creating an overall basis for your company and workloads.

What Are Foundational Requirements?
Before you can create any project-based workloads, you must first establish foundational requirements that ensure reliability. These requirements vary for each company but often include topics like internet connection, ensuring you have enough bandwidth for your data center, and maintaining a steady electricity supply.

If you use AWS services, many of these foundational requirements are already present. However, WOLK can help you ensure you have all the necessary foundational requirements for your company’s needs.

Creating Foundations for Managing Quotas
Another aspect of maintaining a reliable workload is ensuring you have achievable service quotas or limits. These quotas mean you won’t overload your workload, causing a temporary shutdown or slowdown, which could affect your business.

To create these quotas, follow AWS’s foundational best practices.
● Know your limits:Your first step is to understand your service limits, any planned increases in quotas, and any limits your resources, like storage capacity, could place on your workload.
● Place quotas across databases:If you work with multiple AWS services or regions, ensure you have quotas in place everywhere that work for each workload.
● Create foundations with architecture:Use architecture to design a foundation that operates within your quotas and service limits.
● Monitor:An essential aspect of a successful workload is consistent monitoring.
● Automation:You can use automated processes to monitor and manage your service quotas, removing human error potential and ensuring you catch any problems quickly.
● Plan for failures:Don’t set your foundations to the maximum limit of your service quotas. In the event of a failure, you want to ensure you can continue to deliver your products or services on time to your clients. Leave a buffer zone.

These best practices can help you ensure reliable foundations for your workloads, helping you to maintain good relationships with your clients and keeping your business profitable.

Create an Effective Foundation With AWS and WOLK
WOLK is an experienced Partner of the AWS Well-Architected Framework, and we offer reviews to companies of all types. In your free, initial consultation, we review your company practices, checking for compliance with the Framework. If we find any problem areas, we identify them and offer you solutions to ensure you comply with the Framework and help you develop a solid foundation for your company.

How AWS Can Help You Prepare For Problems

Amazon Web Services (AWS) is a comprehensive cloud computing services platform that provides technologies to enable businesses to improve through its five pillars of Well-Architected Framework: Operational Excellence, Security, Reliability, Performance Efficiency, and Cost Optimization.

At WOLK, we have a team of AWS experts who can help your business smoothly transition IT to the cloud. All our projects begin with a Well-Architected Review, giving clients a clear indication of what framework is best suited to their needs.

Whatever your workload, AWS can help prepare a business for potential problems through the first pillar: Operational Excellence.

The First Pillar: Operational Excellence
Within the first pillar, there are four key focuses for operational excellence: organisation, prepare, operate, evolve. Through this pillar, AWS helps businesses develop, run workloads, understand insights, and consistently improve the actions that add value to a business.

A major part of fulfilling the operational excellence pillar is preparing for problems so your team members can deal with them quickly and efficiently. By performing exercises that identify potential issues before they occur, you can mitigate them. AWS can test workloads to probe problems.

AWS does this in three steps:

1. Design
AWS helps you design your workload so you can fully understand each area’s performance. You can do this through metrics or logged data. AWS services, such as data analytics programs, can then be used to record and transfer performance information, allowing you to track progress.

2. Adopt
By designing a system that provides fast feedback, you can subsequently act quicker to prepare or prevent problems you foresee. AWS can help you create and adopt effective troubleshooting measures to reduce the impact of any problems.

AWS allows users to access their entire workload in the form of code. This makes it safe and easy to develop and adopt processes to deal with or reduce problems. For example, CloudFormation uses sandbox development to test and adopt infrastructure to give users more operational control.

3. Evaluate
Workloads and processes must be continuously evaluated to determine problematic areas. You can implement AWS to use runbooks that log routine procedures, evaluate them, and find solutions to mitigate problems.

Identify and Prepare For Problems Using AWS
WOLK is a certified provider of AWS Well-Architected Framework reviews. We can work alongside your business to help you identify and prepare for potential problems, leading to continued optimisation within your systems while avoiding unwanted roadblocks.

Educating Your Teams Through AWS

The AWS Well-Architected Framework is a fantastic tool but must be fully understood by all team members to be as effective as possible.

AWS Support offers a variety of options to help educate your teams about the Well-Architected Framework.

AWS Knowledge Center
The AWS Knowledge Center compiles FAQs for many of Amazon’s most popular web services. If your teams are unsure about certain aspects of AWS, they should start with the Knowledge Center.

AWS offers services from security to cloud services, to messaging. Before delving into the Well-Architected Framework’s specifics, the Knowledge Center can help your team members get a feel for what AWS is all about.

AWS Documentation
For more specific details about the Well-Architected Framework, including information about each pillar and how to best achieve them, have your team members visit the AWS Documentation pages.

They include whiteboard pages with a general overview of the Framework, as well as detailed descriptions of each of the five pillars.

There are also helpful answers to FAQs that your teams might have about specific best practices.

AWS Compliance
Compliance with the Framework is vital to ensuring your company runs as smoothly as possible. To educate your teams on how to achieve and maintain compliance, direct them to the AWS Compliance page.

There, they can find guides on specific compliance actions and handbooks focusing on particular areas of the Framework.

AWS Discussions
If a member of your team has a question that is too specific for general FAQs and guidebooks, post the question at AWS Discussions. In this forum, your team members can interact with AWS staff and other users of the Well-Architected Framework.

Your team member might find their answer faster through the AWS Discussions page, especially for narrow or unusual questions.

AWS Training and Certification
To ensure your team is entirely secure in their knowledge of the Well-Architected Framework, consider signing them up for courses through the AWS Training and Certification page.

Particularly for team leads or pivotal team members who work closely with the Framework, a training course can provide stability. Once trained, these team members can answer questions and offer more in-house support.

Work with a Well-Architected Partner
Even after thoroughly educating your team on how to use the Well-Architected Framework, it can be beneficial to check your compliance through a Well-Architected Review.

WOLK is an experienced, knowledgeable partner and can help you to ensure compliance.

How to Optimise Your Spend and Take Control of Cost With AWS

Cost Optimisation is the fifth pillar of the AWS Well-Architected Framework , and it focuses on enabling businesses to operate at the lowest cost while delivering high value to their customers. Through AWS, businesses can develop workloads to optimise investment spend, giving them maximum returns.

The cost optimisation pillar uses five core design principles and five best practices to guide organizations on how they can make the most of cloud services and take control over their finances.

Five Design Principles of Cost Optimisation

1. Implement Cloud Financial Management
Cloud financial management systems are essential when handling business costs. By building knowledge, suitable financial programs, and value-driven processes through AWS, your business can achieve cost efficiency.

Programs such as Cost Explorer can help an organisation track spend across all departments. AWS Budgets may be programmed to send notifications regarding cost control.

2. Adopt a Consumption Model
This involves using only the AWS programs you need and adjusting usage depending on actual requirements. This practice avoids the use of expensive and unnecessary forecasting to determine computing requirements.

3. Measure Overall Efficiency
Take control of your spending by measuring output levels and costs of each workload, then analyzing the data to find savings opportunities. AWS analytical programs can be used to measure this.

4. Stop Spending Your Money on Undifferentiated Heavy Lifting
Let AWS control complex tasks such as data operations and server management. With fully optimised AWS systems replacing expensive manual operations, your team can focus on core competencies and important projects.

5. Analyse and Attribute Expenditure
AWS cloud systems can provide accurate information regarding usage and costs within your organisation. This allows you to allocate expenditure to specific workloads to achieve monetary goals.

Five Best Practices of Cost Optimisation
Coinciding with the design pillars there are five best practices to ensure businesses gain control of their financial situation.

1. Practice Cloud Financial Management
This aligns with the first design principle, and involves organising your business to meet financial goals, through effective cloud financial management systems.

2. Expenditure and Usage Awareness
Using AWS services, like AWS Organisations or AWS Control Tower, businesses can break down and organise expenditure and usage. This helps them to manage resources more efficiently.

3. Cost-Effective Resources
A major advantage of using AWS is the cost, since it offers many cost-effective resources that can replace existing manual systems.

4. Manage Demand and Supply Resources
With AWS, you only pay for the programs that you use, giving you maximum control over expenditure on resources.

5. Optimise Over Time
AWS continually releases new services, allowing users to upgrade and progress constantly. Businesses should review existing architectural structures regularly to determine if further optimisation is needed.

Work With WOLK Today
To gain control of your costs and to optimise spending and investment, get in touch with WOLK. As a certified AWS Well-Architected Framework reviewer, we can operate alongside your business to help achieve your financial goals.

Improving Operational Readiness Through AWS

Operational Readiness is vital for your company’s continued growth and productivity levels. Using the AWS Well-Architected Framework, you can maintain and improve your level of operational readiness.

Operational Readiness Review
The AWS Well-Architected Framework recommends scheduling regular reviews to test the operational readiness of your workload, applications, processes, procedures and teams.

Through this review, you can make sure everything in your company is running smoothly, and any new workloads are ready to go live. Regular inspections also allow you to catch recently developed risks and fix them before going live, rather than having to backtrack.

Viewing your Workload as Code
The Well-Architected Framework allows you to view your entire workload as code, including your applications, infrastructure, policies, governance and operations.

Translating everything into code allows you to reduce or even eliminate human error.

Prepare: An Operational Excellence Best Practice
Prepare your workload. Have a clear idea of what your end goal is, and exactly how your workloads and applications will achieve it.

When designing your workload, be sure to include the ability for self-reporting. It helps your teams to easily and quickly access all the information they need.

Create a consistent process to use during every Operational Review. You can compare results directly if you maintain the same test environment.

Best Practices to Improve Your Operational Readiness
Use version controlled repositories within your workload to track changes, distribute new versions, detect changes, and quickly reverse changes. In case of a failure, integrated version control allows you to return to an earlier edition of the code or procedure.

Test and validate all changes, even the small ones. By testing at every step, you can identify any problem before it creates havoc. Automate the testing to mitigate human error.

Ensure design standards are the same for all teams. Standard designs, operating practices, checklists and rules make it easier to review your operational readiness across the whole company.

Automation
Automate as much as possible, including configuration management, patch management, and build and deploy systems.

Automation allows testing at precise, regular intervals makes changes easier to implement and reduces the amount of effort needed from your team.

Change How you Make Changes
An essential part of the Operational Excellence pillar is making frequent, small, and reversible changes. In addition to helping your overall workload, this concept also improves your operational readiness.

Compliance with AWS Well-Architected Framework Guidelines
The best way to improve your operational readiness is to comply with all the guidelines in the Well-Architected Framework. WOLK can help you by performing a Well-Architected Review.

After WOLK highlights any high-risk items and remediates them, you can continue to improve your operational readiness by using the AWS Well-Architected Framework.

How to Use AWS to Identify Resource Waste

The fifth and final pillar of the AWS Well-Architected Framework, Cost Optimisation, helps businesses ensure they use their resources effectively. By following its five best practices, you can optimise your expenses and expenditures, saving you money, time, and resources.

Cost Optimisation: Best Practices
Two of the best practices included in the Cost Optimisation pillar are improving your awareness of your expenditures and usage and finding cost-effective resources. By ensuring you use the most cost-effective options available, you can reduce your resource waste.

Improving Awareness of Expenditures and Usages
AWS can help you track your expenditures and usages through cost allocation tags. Categorise and tag different resources using your own tag names. Many companies use categories like owners, names of workloads, or names of cost centres to organise their tags.

Once you have tagged your resources, you can use AWS to create a report that tells you your cost and usage. Depending on your needs, you may want to use AWS Cost Explorer or Amazon QuickSight and Amazon Athena to create a more in-depth analysis or to receive reports daily.

If you use these regular reports in addition to tracking the lifecycle of a project or the history of an employee, you can see which areas, projects, or employees no longer generate revenue for your company.

Finding Cost-Effective Resources
Besides analysing your AWS reports and identifying resource waste, you can also use the AWS Cost Optimisation pillar to help you replace wasteful resources with cost-effective ones.

Cost-effective resources are not always the cheapest option. Sometimes, a more expensive resource takes less time or accomplishes the task more efficiently, making it a better choice in the long run.

Because AWS allows you to select only the services you require, you can save on costs while also using a top-of-the-line cloud service. Additionally, many AWS services allow you to pay by usage, which means you don’t pay for services you didn’t use.

When selecting your services, consider their efficiency and their cost compared to your needs. You should also consider whether using an automated service can reduce your overhead when compared to using personnel.

Optimise Your Costs With AWS and WOLK
As a long-time Partner with the AWS Well-Architected Program, WOLK can review your workloads and organisation to ensure you comply with all five pillars, including cost optimisation. If we find an issue, like a problem with your tags or an ineffective use of your resources, we can provide solutions to help your business optimise costs and grow.

Evolving Your Operations Through AWS

Use the AWS Well-Architected Framework to evolve your operations and ensure your company can take on new challenges.

Operational Excellence, the first pillar of the Well-Architected Framework, prioritises the ability to evolve your code and organisation so you can learn from failure.

Best Practice: Evolve
To evolve the effectiveness and efficiency of your business, the Well-Architected Framework suggests continually making small adjustments.

Instead of having a yearly review and making sweeping and possibly expensive changes, have a team who is constantly evaluating your workload, applications and organisation to ensure it’s operating at peak efficiency.

Continuous Improvement
Using post-incident analysis, determine what went wrong and outline steps to ensure the same mistakes don’t occur again. Make all teams aware of the problem, and search all areas of your organisation for similar problem areas.

Feedback loops can identify problem areas before they become incidents. Have your evaluation team monitor all feedback loops and alert relevant team leaders when the outcomes fall flat against the predicted baselines.

Knowledge Management
Create an information structure with current, updated information that all team members can access. Also, make it clear when the data needs to be updated or archived.

It’s vital that your organisation only uses current information. Outdated or inaccurate information can cause severe problems for your company and your customers.

Drivers for Improvement
What exactly do you want to improve, and is it possible? Before discussing desired improvements, confirm that your workload supports them.

There are three types of improvements: desired capabilities, unacceptable issues, and compliance requirements.

Desired capabilities can be anything you want to improve in your company. If they aren’t immediately possible, have your team slowly refine your operations and applications in the correct direction.

Address unacceptable issues as soon as possible. They can include security gaps and bugs that slow down your production.

Compliance requirements for AWS change occasionally. Work with a Well-Architected Framework Partner to check your operations are compliant and to identify any High-Risk Items.

Validate Insights and Share Information
Confirm your insights and decisions with outside experts. Fresh eyes can sometimes find problems your company missed.

Don’t forget to document and share all new information and insights with your whole company. Even if the information seems irrelevant to some teams, as your structure evolves, it may become relevant in the future.

Schedule an AWS Well-Architected Review
To evolve your operations through AWS, schedule a Well-Architected Review with WOLK. Keep your company up to date and successful by continuously improving and developing using the AWS Well-Architected Framework.

Importance of Reliability For Cloud Services

For any business using cloud computing to operate, reliability is crucial. Malfunctioning or poorly built apps, programs, and other software can lead to a loss of productivity. This can have a knock-on effect, resulting in reduced profits and a diminished reputation among consumers.

Amazon Web Services (AWS) uses a five-pillar Well-Architected framework to help businesses develop cloud-based workloads.

The Third Pillar: Reliability
The reliability pillar uses its five design principles to help businesses create workloads that can perform optimally and consistently throughout their entire lifecycle. These design principles lay the foundations for reliable cloud services.

Automatically Recover from Failure
Every company should set Key Performance Indicators (KPIs) to monitor the effectiveness of each system. If kept in line with the goals of the business, KPIs can quickly determine if there is a problem with a particular workload.

You can put AWS systems in place to engage automatic recovery processes if failures occur. While the reliability of software is important, reliable recovery systems are vital.

Test Recovery Procedures
In many scenarios, businesses don’t use testing for recovery strategies. With AWS, you can test areas of failure within a workload before deciding on the best recovery procedures to adopt. By realising potential problems, you can test and resolve them before a genuine failure scenario happens.

Scale Horizontally to Increase Aggregate Workload Availability
Horizontal scaling involves replacing a large singular resource with several smaller ones. This makes individual workload failures less impactful. With no common point of failure, each system is more reliable.

Stop Guessing Capacity
Over demanding from workloads is a frequent cause of failure. Through AWS systems, businesses can closely monitor the correlation between workload demands and the optimal utilisation of resources. This limits over or under capacitation, resulting in more reliable workloads.

Manage Change in Automation
Automated processes can be tracked, monitored, and reviewed, increasing their reliability. Adjustments are quicker and easier to make than with manual-based systems.

Best Practice Areas for Reliability
In the AWS framework, there are four best practice areas for reliability. From establishing reliable foundations through installing adequate network bandwidth to implementing fast and effective failure management and recovery systems, best practices are essential for reliable cloud services.

The four best practice areas are:

● Foundations
● Workload Architecture
● Change Management
● Failure Management

Increase the Reliability of Your Cloud Services With AWS
At WOLK, we can help you engage with the AWS reliability pillar design principles and best practices to create reliable systems and workloads. Our expert team is a certified AWS Well-Architected Framework review provider so we can guide you through the process from start to finish.

Contact WOLK today to arrange a review.