AWS Operational Excellence Pillar: What’s New?
In mid-2020, AWS released an update for the Operational Excellence pillar, which improved the guidance offered concerning organisation methods and culture and creating an operating model.
The newly updated Operational Excellence pillar now has a new section entirely devoted to team members, teams, and organisation.
What is Organisational Culture?
The organisational culture of your company is how you structure your teams, including creating a clear order of superiority, plans for emergencies, and a clear path of communication.
The AWS Well-Architected Program has updated its Operational Excellence pillar to provide clearer guidance for companies on how to create an effective organisational culture.
By following the new guidelines, you can improve your bottom line.
How to Structure Your Business Using AWS
To create an optimised organisational culture, follow the steps AWS has outlined. First, you must create an explicit order of command in your organisation. It’s essential that everyone knows to whom they report and who they are in charge of.
Next, choose an operating model. There are many options available, and you may want to use different models depending on the department. To choose the best model, AWS recommends using a chart that analyses the operations and engineering of your platform or infrastructure and your applications.
Through this chart, you can determine which teams are responsible for what and if some areas require multiple teams’ attention.
Clearly defining who is responsible for certain areas improves your bottom line since it reduces the need for team members to ask for direction.
Improving Your Business With Organisational Structure
The recent additions to the operational pillar focus on improving your business through a structure that receives its guidance from the top level. Called executive sponsorship, this concept means that the executives of an organisation sets goals and evaluates the organisation’s success.
However, it also means that those in charge must advocate for and implement the use of AWS best practices. The entire company should follow these best practices, with a clear structure known to all team members.
The new changes also focus on receiving a diversity of opinions. Although the direction should always come from the top down, your business can benefit from communicating with team members of all levels. Ask them if changes could improve their reliability or productivity or if they have any complaints about the system.
Improve Your Business With WOLK
As a recognised AWS Well-Architected Framework partner, WOLK offers reviews to ensure your company is compliant with all five pillars of the Framework. If we find any discrepancies, we can provide solutions to improve your business with AWS.
Call us today on 03 8669 1414 to arrange your free initial consultation.