Digital healthcare in Australia is advancing quickly, with exciting developments such as the modernisation of the government’s My Health Record system and the growing popularity of telehealth services. These changes highlight the increasing importance of secure, purpose-built infrastructure in the healthcare sector.

For Independent Software Vendors (ISVs), having secure, high-performance IT infrastructure is crucial for deploying healthcare software and complying with regulations. Partnering with an AWS specialist like WOLK can help you manage, set up, and optimise a secure cloud-based infrastructure that meets all your needs.

Why High-Performance IT Infrastructure Is Crucial for Healthcare ISVs

High-performance IT infrastructure includes powerful cloud computing servers, platforms, storage solutions, and networking tools. For ISVs in the healthcare industry, this kind of infrastructure is essential for hosting and delivering software to hospitals, clinics, and other healthcare facilities.

Healthcare software providers need reliable, high-performance infrastructure to ensure their software and client facilities run smoothly. This infrastructure keeps everything running at top speed, with maximum uptime and efficient data delivery—ultimately improving patient care and operational efficiency. 

In addition, cloud-based solutions are often more cost-effective than managing independent, on-premises servers, which require pricey hardware and dedicated IT specialists at each facility.

How Cloud Technology Simplifies Integration and Setup

ISVs use cloud platforms like Amazon Web Services (AWS) to host and deliver their services because of the numerous benefits these technologies offer. Cloud computing simplifies the integration and setup of software solutions in several key ways:

  • Scalability. ISVs can easily scale their resources up or down based on their clients’ needs without any service disruption. This approach is much more flexible and quicker than traditional on-premises solutions, which usually involve installing or removing hardware to adjust capacity.
  • Real-time data processing. Cloud services enable real-time data processing and analysis, which is crucial for healthcare applications that demand instant access to patient information. For instance, during emergency room visits or when monitoring critical care patients, healthcare providers need immediate access to the latest medical records and vital signs to make quick, life-saving decisions.
  • Virtualisation. Cloud infrastructure provides ISVs access to virtual computers and operating systems, ensuring their software runs smoothly across various devices and enabling quicker deployment.

Staying Compliant and Secure With Advanced IT Solutions

Australian healthcare facilities must comply with various regulations, from the nationwide Australian Privacy Principles (APPs) to each state’s Health Records Acts. To ensure compliance, Healthcare ISVs use the latest IT infrastructure solutions. They offer benefits like:

  • Built-in compliance. The latest-generation IT infrastructure includes built-in compliance features, allowing ISVs to easily deploy compliant software.
  • Disaster recovery tools. ISVs can use their IT platform’s automated backups, failover systems, and encryption protocols to protect and recover healthcare data after a breach.
  • Secure storage. Compliant infrastructure also offers ISVs real-time data security at rest and in transit. These solutions protect client healthcare facilities from man-in-the-middle attacks and other intrusions.

Secure Your Future in Digital Healthcare With WOLK

WOLK’s AWS team has in-depth knowledge of cloud-based infrastructure and can help you set up the secure, high-performance servers you need. Contact our team today to discuss your cloud security needs.

Amazon Web Services (AWS) supports the productivity and data security needs of Australian organisations in all sectors, including the healthcare industry. In addition to compliance with Australia’s data protection laws, AWS solutions can help healthcare facilities identify and address security challenges without impacting teamwork and collaboration. 

Find out how an AWS expert like WOLK can help your healthcare facility migrate to AWS and modernise its processes.

The Importance of Patient Data Security in Healthcare

Data breaches regularly expose private or highly sensitive information, exposing victims to an increased risk of identity theft, fraud, scams, and financial losses. Many Australian laws and data protection regulations are designed to protect healthcare data and patient information. Examples include the Australian Privacy Principles (APPs) and the Notifiable Data Breaches (NDB) scheme.

Despite these measures, healthcare providers across the country are vulnerable to patient data breaches. The Office of the Australian Information Commissioner (OAIC) reported 104 healthcare organisation breach notifications from July to December 2023, up from 63 from January to June.

Challenges in Healthcare Data Management

Healthcare organisations must handle patients’ personally identifiable information and medical records, introducing many data security risks and challenges:

  • Increased cyber threats. Healthcare facilities in Australia are often the target of cyber attacks such as ransomware or phishing, increasing the need for cybersecurity measures.
  • Compliance challenges. Healthcare organisations must comply with the APPs, report breaches with the NDB, and follow all other applicable laws to avoid sanctions and protect patient trust.
  • Data integrity risks. Failing to keep a healthcare facility’s IT systems secure and up-to-date increases the risk of corrupting sensitive data or rendering it unavailable.
  • Storage and access challenges. Healthcare facilities must process, store, and secure large volumes of data. They must also ensure that data is remotely accessible by healthcare providers for efficient telemedicine.

AWS Solutions for Secure Healthcare Workspaces

Amazon Web Services (AWS) includes a range of secure, efficient solutions designed to enhance your healthcare facility’s data security. These solutions comply with Australian data security standards without impacting productivity or workflow efficiency.

  • AWS WorkSpaces. This secure, remotely accessible Desktop-as-a-Service (DaaS) facilitates access to sensitive patient data while keeping it safe with encryption at rest and in transit.
  • Identity and Access Management (IAM). With IAM, define and configure precise security roles for each healthcare worker, ensuring each team member only has access to the data they need.
  • AWS CloudTrail. Gain access to detailed user activity logs, detect who accesses what data, and give your healthcare facility the tools to detect and combat security incidents.

Secure Your Patient Data with WOLK Today

WOLK can help you protect your patients’ sensitive data and work more efficiently. Contact us today and learn how AWS services can strengthen your healthcare facility against cyber threats.