Fair Use Policy and Terms

Uniti and Wolk promotion

When we say free IT Support for 30 days we do mean free.

However, we may just have to set out a couple terms to protect ourselves and our customers.  It focuses around fair use and mutual respect.

  • Business customers only
  • We will limit the number of consecutive free periods to maintain quality of service.
  • We are targeting South Eastern Melbourne suburbs but feel free to drop us a line and we can assess together what could work.
  • We reserve to right to cancel or delay the free period under the following circumstances:-
    • mutual agreement – bad fit, wrong skills, etc.,
    • circumstances out of our control, sickness, disaster etc.,
  • Support means support of existing infrastructure including your new Uniti connection and its implementation.
  • We offer no SLA or guarantees nor do we insist on long term contracts, we just do our best and you decide whether that is how you like to work and whether you want to continue working with us.