Privacy Policy
This page explains what wolk.com.au records when you visit, what happens to the details you send us through the contact form, and who else sees them.
Last updated 17 September 2026.
Who we are
wolk.com.au is operated by Wolk Technology Pty Ltd (“WOLK”, “we”, “us”), an Australian company based in Melbourne. We handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth).
You can reach us at info@wolk.com.au, on 03 8669 1414, or at 5/134 Indian Drive, Keysborough, Victoria 3173.
What this website collects
Analytics
This site uses Google Analytics 4 to understand how visitors use it — which pages are read, roughly where visitors are, and what device they use. Google sets identifiers in your browser to do this and processes the data on our behalf. We do not use it to identify you personally, and we do not sell or share it for advertising.
You can opt out with Google’s browser add-on, or by blocking cookies for this site. Nothing on the site stops working if you do.
Spam protection
The contact form is protected by Google reCAPTCHA v3, which examines how the page is used to tell people apart from automated scripts. It is subject to Google’s Privacy Policy and Terms of Service.
Hosting records
The site is hosted on Amazon Web Services. As with any website, our hosting keeps standard access logs — IP address, time, the page requested and your browser’s user agent — which we use to keep the site running and secure.
When you use the contact form
The form asks for your name, email address, subject and message. A phone number is optional.
When you submit it, that information:
- is stored in our database, hosted in Amazon’s Sydney region;
- is emailed to our team at info@wolk.com.au; and
- is passed to HubSpot, the customer relationship system we use to track enquiries.
We use it to answer you and to keep a record of the enquiry. We do not add you to a marketing list from this form, and we do not sell your information to anyone.
We keep enquiries for as long as we need them for the purpose you sent them for and to meet our record-keeping obligations, then delete them.
When you email or call us
If you email or phone us directly we will have whatever you choose to tell us, and we keep that correspondence so we can follow up. Normal business record keeping, nothing more.
Overseas disclosure
Some of the services above are operated by companies outside Australia, so your information may be handled overseas:
| Who | What they handle | Where |
|---|---|---|
| HubSpot | Contact form enquiries | United States |
| Analytics and reCAPTCHA data | United States and elsewhere | |
| Amazon Web Services | Hosting and storage | Stored in Sydney; requests are served from the closest AWS location, which may be outside Australia |
Keeping it secure
The site is served over HTTPS, enquiries are stored encrypted, and access is limited to the people at WOLK who need it. No system is perfect, but we treat this the way we would treat a client’s.
Access, correction and complaints
You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. Email info@wolk.com.au and we will respond within a reasonable time.
If you are not satisfied with how we have handled it, you can complain to the Office of the Australian Information Commissioner at oaic.gov.au.
Changes
If we change how we handle personal information we will update this page and change the date at the top.